Copy of the driver’s ID and driver’s licence (including first issue date)
Repair quotation
Vehicle registration certificate
SAPS case number and reporting station
If another vehicle is involved:
Vehicle details (registration, make, model)
Driver contact details
Insurance details
If property other than vehicles is damaged:
Owner’s name and address
Details of the damage
If injuries occurred:
Injured person’s name and relationship to the accident
Injury details
Hospital name where treatment was received
Copy of ID and driver’s licence
Vehicle registration certificate
SAPS case number and reporting station
Original NATIS document
All vehicle keys and spare keys
If financed: letter from the bank confirming settlement figure
Proof of vehicle security (e.g. immobiliser or tracking device)
Please note: Original documentation will still be required even if documents are emailed or faxed.
No Claim Letter
Copy of ID and driver’s licence
Vehicle registration documents
Three repair quotations from different service providers
Please contact Quicksure directly so we can recommend an approved service provider for replacement.
SAPS case number and station (where applicable)
Proof of ownership of stolen or damaged items
Damage report (if applicable)
Proof of forcible entry
Replacement quotations
Damaged items to be submitted to Quicksure as salvage
For spectacles or contact lenses: letter confirming no claim from medical aid
For stolen cell phones: blacklisting documentation
For lightning or electrical surge damage: confirmation of lightning protection or UPS devices
If alarm system applies: activation and response report from security company
Original documentation will still be required before finalisation.
ITC number for stolen items
Proof of ownership
Quicksure will appoint a service provider to assess damaged items
Contact the Quicksure claims department immediately.
After hours: Quicksure Assist on 0861 777 708
In the event of a loss or incident, Quicksure is committed to handling your claim as efficiently and transparently as possible. To ensure a smooth process, please notify us as soon as reasonably possible and submit all required documentation within the specified timeframes.
When the unexpected happens, you can count on us.
Simple claims guidance. Professional support. Trusted outcomes.
Clarity in moments that matter.
Our claims team is here to help you move forward with confidence.
Submitting a claim can feel overwhelming, especially during stressful situations. At Quicksure, we aim to make the process as clear and straightforward as possible. Below you’ll find detailed guidance on how to submit your claim, what documents are required, and important timelines to help ensure your claim is handled efficiently and without unnecessary delays.
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